Bids‎ > ‎

Questions and Answers dated 3-19-2018 pertaining to the SIP Telephone Services RFP


  1.  Are you wanting the SIP Trunks to be delivered over an open Internet connection, by a dedicated Internet connection to a single location or over a dedicated Internet connection to each location? 

Answer:  Each school would have its own SIP Service over the internet via each schools static IP.  We would require the vendors originating IP for our firewall.  SSIP or SIP transport will be used. 

  1. What is the current architecture of the voice service delivery?

Answer:  Each school has their own internet connection.  Currently the vendor is providing SIP service over SIP protocol to each school’s PBX through each locations local firewall via static IP address. 

  1. Who is the current provider and how much the school district currently pay for this service? 

Answer:  Please refer to this link to the previous bid for Vendor proposal and schedule.  https://drive.google.com/open?id=0B6cNHOSIYKNZb3J3Yk5VMEgySVE 

  1. Is the current provider also the Internet provider and has services to each school?

Answer:  The current SIP trunk provider is not currently the internet provider, but does provide SIP trunks to each school location. 

  1. There was a mention of the SAU#37 having its own fiber connectivity to each school, can this be confirmed?

Answer:  With the exception of 2 schools, SAU 37 does have fiber to each school, however we are not utilizing the fiber for telephony services at this time. 

  1. If SAU 37 owns its own fiber network between schools, can that network be utilized if the SIP provider wants to bring a connection to a convenient central location?

Answer:  Each school has their own PBX so we want a SIP trunk for each location.  The fiber network is not to be used for telephony transport at this time. 

  1. The RFP states that the main telephone numbers must be maintained but there is not a list of numbers. Will the District please provide such a list so vendors can verify portability of the TN’s?

Answer:  A List of the main phone numbers that must port over, are at the end of this document. 

  1. Will the District please provide more details about the requested needs assessment requested in the RFP? 

Answer:  We are looking for an outline of products if needed, services, and plan of implementation from the proposer. 

  1. Will the District please provide the codecs that will be used for faxing to ensure compatibility? 

Answer:  The Fax codec that is currently in use is the G711u codec.

  1. Will the District please provide more detail for the redundancy requirement?

Answer:  Currently we have a monitoring on the trunks where in the event of a down condition, the school district IT department is notified, the schools main number is forwarded to the SAU Office main number until the issue is resolved.  Also we have requested a single POTS line for emergency use also in the event of an emergency. 

  1. Is sufficient Internet bandwidth available at each location to support 100 Kbps per concurrent call? 

Answer:  Each middle school currently has 150 down/ 20 up Broadband internet.  Middle Schools have 100/100 metro ethernet fiber internet connectivity.  High Schools have 200/200 metro ethernet fiber connectivity.  SAU office has 100/100 microware internet.  We currently have SIP and have client bandwidth throttling and traffic shaping in place. 

  1. Is dedicated MPLS bandwidth required for transport of the SIP trunks to each location?

Answer:  MPLS bandwidth is not required for transport. 

      13.  Is the RFP available in word or an editable format?           

Answer: Unfortunately, we do not send out editable versions of the word document as there is no way for us to lock down areas we do not wish to be changed.

 

Elementary Schools

Main Phone

Fax Number

Bakersville, 20 Elm St, 03101

624-6312

624-6431

Beech St, 333 Beech St, 03103

624-6314

624-6572

Gossler Park, 145 Parkside Ave, 03102

624-6327

624-6392

Green Acres, 100 Aurore Ave, 03109

624-6330

628-6284

Hallsville, 275 Jewett St, 03103

624-6332

665-6869

Highland-Goffe’s Falls, 2021 Goffe’s Falls Rd, 03103

624-6334

665-6699

Jewett, 130 S. Jewett St, 03103

624-6336

665-6840

McDonough, 550 Lowell St, 03104

624-6373

665-6692

Northwest. 300 Youville St, 03102

624-6321

624-6319

Parker-Varney, 223 James A. Pollock Dr, 03102

624-6338

624-6399

Smyth Rd, 245 Bruce Rd, 03104

624-6340

665-6839

Webster, 2519 Elm St, 03104

624-6344

628-6059

Weston, 1066 Hanover St, 03104

624-6347

624-6375

Wilson, 401 Wilson St, 03103

624-6350

624-6395

Middle Schools

Main Phone

Fax Number

Hillside Middle, 112 Reservoir Ave, 03104

624-6352

628-6049

McLaughlin Middle, 290 S. Mammoth Rd, 03109

628-6247

628-6274

Middle School at Parkside, 75 Parkside Ave, 03102

624-6356

624-6355

Southside Middle, 140 S. Jewett St, 03103

624-6359

624-6361

Middle Schools

Main Phone

Fax Number

Central High, 207 Lowell Rd. 03104

624-6363

624-6376

Memorial High, 1 Crusader Way, 03103

624-6378

628-6009

West High, 9 Notre Dame Ave, 03102

624-6384

628-6153

Manchester School of Tech, 530 S. Porter St, 03103

624-6490

628-6146

Misc Other numbers

Phone Number

Fax Number

Athletics (Central High)

 

628-6220

Deaf & Hard of Hearing Program (McLaughlin)

665-6800

 

Federal Projects (SAU Office)

624-6426

623-5283

Homeless Liasion/Parent Involvement Coord. (McLaughlin)

665-6868

 

Child Find Unit (Beech St)

628-6257

 

HR Director (SAU Office HR Fax)

 

413-3468

District Office (SAU Office Main Fax)

 

624-6337

 

Comments